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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Glenn Arakaki

July 16, 2025

5  out of  5
rating by Glenn Arakaki
"Kalani was very helpful and saved me money"
We responded:
"Thank you for your review, Glenn! I'm happy to hear that Kalani was able to assist you and help you save money. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Donna Kojima

July 15, 2025

5  out of  5
rating by Donna Kojima
"Brett is top notch! He delivers excellent customer service and communicates with clarity and professionalism! Mahalo !!"
We responded:
"Thank you for your review, Donna! I'm happy to hear that Brett provided you with excellent service and clear communication. Your feedback means a lot to us. If you need anything else, feel free to reach out!"
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coefficientc

July 15, 2025

5  out of  5
rating by coefficientc
"Efficient"
We responded:
"Thank you! I'm happy you found our service efficient. If you ever need anything else, feel free to reach out!"
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jayjay sikal

July 15, 2025

5  out of  5
rating by jayjay sikal
"Highly recommended to my family and friends. Kalani was very professional, if I was to rate him on a scale of 1-10 I would give him a 11. Mahalo nui for going above and beyond."
We responded:
"Hey Jayjay, Thanks a lot for the awesome review! I'm really glad Kalani could provide such professional service. We appreciate your recommendation to your family and friends. Mahalo nui for your kind words! If you ever need anything else, we're here to help. - Ryan Miyashita - State Farm Insurance Agent, Honolulu, HI"
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Jason Unold

July 12, 2025

5  out of  5
rating by Jason Unold
"Jessica was awesome to work with — super pleasant, extremely helpful, and had everything sent over to me quickly without me needing to follow up. She made the whole process easy and clear. Definitely appreciate the professionalism and prompt service. Solid experience all around."
We responded:
"Thank you for your review, Jason! I'm happy to hear that Jessica provided you with such a pleasant and efficient experience. We always aim to make the process as smooth and clear as possible for our customers. If you ever need anything else, feel free to reach out!"
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Si Lang Weng

July 11, 2025

5  out of  5
rating by Si Lang Weng
"I worked with Kalani Yoza, he was very patient with me and explained to me everything! Also constantly asking if I have any questions. Overall just a great guy to be working with on your policy!"
We responded:
"Thank you for your review, Si Lang Weng. I'm happy to hear that Kalani provided you with such a supportive experience! We appreciate your feedback and are always here to help with any questions or future needs. Thanks for choosing us!"
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M C

July 11, 2025

5  out of  5
rating by M C
"Kalani was very helpful in providing a competitive auto insurance quote. He patiently explained the details while answering my questions and exploring available opportunities for savings. His personable and professional communication was appreciated and helped simplify the process. Mahalo!"
We responded:
"Thank you, M C! I'm happy to hear that Kalani was able to assist you with a competitive insurance quote and provide clear explanations. We appreciate your feedback and are always here to help with any future insurance needs. Mahalo for choosing us!"
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Kelly Harada

July 10, 2025

5  out of  5
rating by Kelly Harada
"Brett was very prompt, responsive and helpful in setting up our policy over the phone and through email. He communicated every step of the way and what I thought would take several days was done in a matter of hours. Really appreciate your help Brett!"
We responded:
"Thank you for your review, Kelly! I'm glad to hear that Brett was able to assist you efficiently and keep you informed throughout the process. We appreciate your kind words and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Donald Figueira

July 8, 2025

5  out of  5
rating by Donald Figueira
"I met with Brett to review my policies for car and home. He was proficient, knowledgeable and explained everything in easy to follow detail. I left feeling good about my policies. Great experience. Very informative. Thank you."
We responded:
"Thank you for your review, Donald! I'm happy to hear that Brett provided you with a clear and informative experience. It's great to know you feel confident about your policies. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Aaron Najera

June 28, 2025

5  out of  5
rating by Aaron Najera
"Jessica Lim has been great to work with. She’s walked me through options for auto, renters, and life insurance (both term and permanent), and made everything feel way less overwhelming than I expected. She’s clear, easy to talk to, and really helped simplify the whole process. Looking forward to continuing the convo."
We responded:
"Thank you for your review, Aaron! I'm happy to hear that Jessica has made the insurance process clear and manageable for you. It's great to know that you're looking forward to continuing the conversation. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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shan loscalzo

June 28, 2025

5  out of  5
rating by shan loscalzo
"she had great patience, & excellent service!"
We responded:
"Thank you, Shan! I'm happy to hear about the excellent service and patience you experienced. We always aim to provide the best support possible. If you need anything else, feel free to reach out!"
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Sandy Meyer

June 25, 2025

5  out of  5
rating by Sandy Meyer
"Brett and Ryan did a great job assisting me with getting my surety bond done. Prompt and efficient service!"
We responded:
"Thank you, Sandy! I'm happy to hear that we could assist you efficiently with your surety bond. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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P. Kelly Bounkeua

June 25, 2025

5  out of  5
rating by P. Kelly Bounkeua
"Brett Medley is an exceptional insurance broker who is highly responsive professional, and great communicator, that exceed our expectations and experience with our home lenders and car insurance requirements. He’s very knowledgeable and efficient. He is above the 5 stars ✨!!!"
We responded:
"Thank you, P. Kelly, for your wonderful feedback! I'm delighted to hear that Brett provided such exceptional service and exceeded your expectations. His dedication to being responsive and knowledgeable truly makes a difference. If you ever need anything else, feel free to reach out!"
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Carmela Go

June 23, 2025

5  out of  5
rating by Carmela Go
"Jessica was very helpful and quick with assisting me with my insurance needs! She was very polite, knowledgeable and down to earth! The process and very seamless and went through smoothly. Wonderful service! Anyone needing assistance with insurance, Jessica is your girl!!!"
We responded:
"Thank you for your review, Carmela! I'm happy to hear that Jessica provided you with such helpful and efficient service. It's great to know that the process was smooth and seamless for you. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Sheena Coleman

June 23, 2025

5  out of  5
rating by Sheena Coleman
"Kalani had amazing service. He was very helpful, and very professional"
We responded:
"Thank you, Sheena! I'm happy to hear that Kalani provided you with such helpful and professional service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Derek Baldi

June 19, 2025

5  out of  5
rating by Derek Baldi
"Yu Jung Huang was super helpful in getting me the policy that I wanted and was super transparent throughout the whole process."
We responded:
"Thank you for your review, Derek! I'm happy to hear that Yu Jung provided the assistance you needed and made the process clear for you. We’re always here to help with any of your insurance needs!"
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Robyn Busfield

June 12, 2025

5  out of  5
rating by Robyn Busfield
"I spoke with Taryn from State Farm Ins. Taryn did a follow up/helped me with my business insurance. She was so kind and helpful and VERY understanding. I am so happy for all the work/help that Taryn provided. I will share Taryn's contact/office info with my vendor friends for their business insurance needs. Thank you so much Taryn! :)"
We responded:
"Thank you, Robyn! I'm delighted to hear about your positive experience with Taryn. Her dedication to providing kind and helpful service is truly appreciated. We're grateful for your willingness to recommend us to your friends. Let us know if there's anything else we can assist you with!"
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christie park

June 9, 2025

5  out of  5
rating by christie park
"Great service!"
We responded:
"Thank you for your review, Christie! I'm happy you had a great experience with our service. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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khalil cofield

May 30, 2025

5  out of  5
rating by khalil cofield
"Very easy fast and flexible"
We responded:
"Thank you, Khalil, for sharing your experience! I'm glad you found our service easy, fast, and flexible. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Jay Caba

May 27, 2025

5  out of  5
rating by Jay Caba
"Miyashita Insurance has been an incredible partner for us as we’ve worked to get our son settled in on Oahu coming over from the mainland for college. They’ve been super responsive and have been patient in explaining the unique insurance needs for the islands. We now have both auto and renters insurance through them, and we couldn’t be happier."
We responded:
"Thank you, Jay, for sharing your experience! I'm glad to hear that our team has been able to assist with your son's transition to Oahu and provide the necessary insurance coverage. It's wonderful to know that you're satisfied with the insurance. If you have any more questions or need further assistance, feel free to reach out anytime."
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Allison Zigler

May 23, 2025

5  out of  5
rating by Allison Zigler
"Responsive and informational. Knows what he’s doing"
We responded:
"Thank you, Allison, for your wonderful feedback! I'm glad to know you found our service responsive and informative. It's great to hear that you feel confident in the expertise provided. If you ever have more questions or need assistance, please feel free to reach out."
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Bianca Richardson-phillips

May 23, 2025

5  out of  5
rating by Bianca Richardson-phillips
"Excellent customer service, BIG shout out to Jessica who made adding my other half onto my insurance plan a lot easier than I expected. I would 100% recommend State Farm/Ryan Miyashita as your insurance agent."
We responded:
"Thank you, Bianca, for your wonderful feedback! I'm delighted to know that Jessica made the process of adding your partner to your insurance plan smooth and easy. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, don't hesitate to reach out!"
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Troy Bonaventure

May 22, 2025

5  out of  5
rating by Troy Bonaventure
"Absolutely 5 out of 5 stars!! Brett assisted me with a high level of professionalism and urgency. He really took the time to understand my insurance needs. I got my marine liabilty quote, new policy, and a COI in just a few hours. The agency's focus on customer service makes you feel valued as a customer. Highly recommend you give them a chance to service your insurance needs."
We responded:
"Thank you, Troy, for your fantastic feedback! I'm glad to hear that Brett was able to assist you with such professionalism and urgency. It's wonderful to know that you felt valued and that our focus on customer service made a difference. If you need any further assistance or have questions in the future, don't hesitate to reach out. We're here to help with all your insurance needs!"
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Randy Montague

May 20, 2025

5  out of  5
rating by Randy Montague
"I've been impressed with Ryan Miyashita and his staff for a number of years. Insured my Benz & Harley a few years ago & today Brett Medley finalized insurance on my next motorcycle, going above and beyond expectation as I wanted to start riding it today. Mahalo"
We responded:
"Thank you, Randy, for sharing your experience with us! I'm happy to know that Brett and the team have consistently met your expectations over the years. It's great to hear that Brett was able to assist you promptly with your new motorcycle insurance. If you have any more questions or need further assistance, feel free to reach out."
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Paul Burress

May 15, 2025

5  out of  5
rating by Paul Burress
"Best place to get car insurance in Honolulu. Jessica is absolutely amazing. She was so helpful. Her attention to detail is stellar. She made getting car insurance easy and affordable!!! Can't say enough good things about her and this agency!"
We responded:
"Thank you, Paul, for your fantastic feedback! I'm delighted to hear that Jessica was able to assist you so effectively. Her dedication and attention to detail truly make a difference. We're happy to have made your insurance experience both easy and affordable. If you need any further assistance, feel free to reach out to our office anytime!"