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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of 何梦婷

何梦婷

October 9, 2026

5  out of  5
rating by 何梦婷
"申请保险的过程很顺利,服务很好"
Profile photo of Anna Lee

Anna Lee

October 9, 2026

5  out of  5
rating by Anna Lee
"Yu Jung helped my Mother in law with her process and she was wonderful with her."
We responded:
"Anna, thank you for taking the time to leave us a review! I'm happy to hear that Yu Jung was able to assist your mother-in-law and provide wonderful service. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
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Julie Do

October 6, 2026

5  out of  5
rating by Julie Do
"I just moved from the mainland to Hawaii and needed an auto quote. I called in and Jessica helped me immediately and also welcomed me to the island. She has great communication and quoted me different options for my needs. Would highly recommend this StateFarm office!"
We responded:
"Thank you, Julie! I'm happy to hear that Jessica was able to assist you with your quote and make you feel welcome in Hawaii. We appreciate your recommendation and are glad to have you as part of our office family. Let us know if we can help with anything else!"
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Nikki T

October 6, 2026

5  out of  5
rating by Nikki T
"很感謝Yu Jung的服務,每次都很細心的解釋。"
We responded:
"Thank you so much for your kind words! We truly appreciate your support and are so glad to hear that Yu Jung has been able to provide you with attentive service and clear explanations. We look forward to continuing to assist you!"
Profile photo of Sherrie Xiao

Sherrie Xiao

October 3, 2026

5  out of  5
rating by Sherrie Xiao
"Always Response quick, very reliable."
We responded:
"Sherrie, thank you for taking the time to leave us a review! I'm happy to hear that you find our service quick and reliable. We strive to be there for you whenever you need us. Let us know if we can help with anything else!"
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S Man

October 3, 2026

5  out of  5
rating by S Man
"Jessica was very helpful and informative!"
We responded:
"Thank you for taking the time to leave us a review! I'm glad to hear that Jessica was able to provide you with helpful and informative service. We appreciate your feedback and support. Let us know if we can help with anything else!"
Profile photo of Will Hayashi

Will Hayashi

October 1, 2026

5  out of  5
rating by Will Hayashi
"I got Yujung to helping me. She is so professional and nice lady."
We responded:
"Will, thank you for taking the time to leave us a review! I'm glad to hear that Yujung was able to assist you professionally and kindly. We're proud to have her on our team. Let us know if we can help with anything else!"
Profile photo of Bi Huang

Bi Huang

September 29, 2026

5  out of  5
rating by Bi Huang
"黄小姐在我购买车险和房屋保险解释非常仔细,同时非常之友善"
We responded:
"Thank you for your feedback, Bi Huang! We are delighted to hear that Ms. Huang provided you with detailed and friendly service. We are always committed to offering our customers the best insurance experience. Feel free to contact us if you have any other needs!"
Profile photo of JunJie Lin

JunJie Lin

September 23, 2026

5  out of  5
rating by JunJie Lin
"Yujung was Very helpful. Clearly explained car insurance options. Patient and Quick to reply."
We responded:
"Thank you, JunJie Lin! I'm glad to hear that Yu Jung was able to assist you with your insurance options and provide clear explanations. It's great to know you found her patient and responsive. We're always here to help if you need anything else!"
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erin luo

September 19, 2026

5  out of  5
rating by erin luo
"Yu Jung 负责任和有耐性,可以说广东话。👍🏼👍🏼"
We responded:
"Thank you so much for your kind words! We’re glad to hear you found our team responsible, patient, and helpful. We truly appreciate your support and your 5-star review!"
Profile photo of W. Miyaji

W. Miyaji

September 19, 2026

5  out of  5
rating by W. Miyaji
"Highly recommend Ryan and Jessica to anyone looking for insurance. Great customer service and responsive team. With the efficient turnaround time, getting a new policy with affordable rates within 24 hours was possible."
We responded:
"Thank you, W. Miyaji! I'm happy to hear that you had a great experience with our team. We always aim to provide efficient service and affordable rates. If you need anything else, feel free to reach out!"
Profile photo of M. Lin

M. Lin

September 18, 2026

1  out of  5
rating by M. Lin
"I was introduced to get home insurance from Yu Jung many years ago… as time goes by, her service is going down badly. I truly have no idea how come her Chinese speaking always confused me more now. To the end of conversation, I have to tell her that I cannot communicate with you anymore!

Does she really understand Chinese?

True feedback from many years with her services… not as good as before!

Also, she barely contacted me and even never received any statements in mail or email copy from her!

Now she just notified me that I have to make payments for whatever???

As a customer, I only pay all the insurance fees and never use any services.

Think twice before you choose her to be your agent."
We responded:
"Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience was frustrating. We appreciate your many years with our office and take your concerns seriously.
We also want to clarify that most policy statements, billing notices, and other policy correspondence are sent directly by State Farm through mail or email based on the contact and delivery preferences on the account. Our office is always available to help clarify questions regarding policy notices or billing.
We appreciate your feedback and will use it as an opportunity to continue improving how we communicate and serve our customers."
Profile photo of Leon Lee

Leon Lee

September 15, 2026

5  out of  5
rating by Leon Lee
"服务非常好特别感谢"
We responded:
"Thank you so much for your kind words! We’re so glad to hear you had such a great experience. We truly appreciate your support and look forward to serving you again! 😊"
Profile photo of Boris Tszia

Boris Tszia

September 11, 2026

5  out of  5
rating by Boris Tszia
"YU JUNG是一个非常好的保险经理,专业,细心,为客户着想! 谢谢!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with Yu Jung. We truly appreciate you taking the time to share your feedback and are grateful for your trust and support! 😊"
Profile photo of 何心星

何心星

September 10, 2026

5  out of  5
rating by 何心星
"很好,讲的是很清楚"
We responded:
"Thank you for your feedback, Hexinxing! I'm glad you're satisfied with our service and find our explanations clear. Feel free to contact us if you have any other questions or need assistance!"
Profile photo of Roel Espiritu

Roel Espiritu

September 5, 2026

5  out of  5
rating by Roel Espiritu
"Yu Jung was very polite and helpful. She made the process very easy and pleasant."
We responded:
"That is wonderful to hear, Roel! Knowing that Yu Jung provided such welcoming, attentive care while setting up your car policy makes me incredibly proud. Thank you for taking a moment to post your review and support our local Honolulu office!"
Profile photo of huan zhu

huan zhu

September 1, 2026

5  out of  5
rating by huan zhu
"待客友善,非常有礼.对工作认真细致.非常好!"
We responded:
"Thank you for your feedback, huan zhu. We are delighted that you are satisfied with our service. We will continue to strive to maintain high standards of service. Feel free to contact us if you have any needs!"
Profile photo of zhangfu wu

zhangfu wu

August 31, 2026

5  out of  5
rating by zhangfu wu
"黄女士的服务非常好,必须为服务点赞👍!五星级服务!"
We responded:
"Thank you for your feedback, zhangfu wu! We are delighted that Ms. Huang's service met your expectations. Your support is very important to us! If you have any other needs, please feel free to contact us."
Profile photo of David Ikeda

David Ikeda

August 28, 2026

5  out of  5
rating by David Ikeda
"Always the best service here top notch!"
We responded:
"David, thank you for the 5 stars! I'm happy to hear that you consistently receive top-notch service from our office. We strive to provide the best for our customers. Let us know if we can help with anything else!"
Profile photo of Cole Martin

Cole Martin

August 27, 2026

5  out of  5
rating by Cole Martin
"Great service. Very helpful."
We responded:
"Cole, thank you for taking the time to leave us a review! I'm happy to hear you found our service helpful. We're always here if you need anything else!"
Profile photo of Cagen Ray

Cagen Ray

August 27, 2026

5  out of  5
rating by Cagen Ray
"Very friendly and professional service. I highly recommend!"
We responded:
"Thank you, Cagen Ray, for the fantastic rating! I'm happy to know you had a positive experience with our office. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Rosy Chan

Rosy Chan

August 26, 2026

5  out of  5
rating by Rosy Chan
"Great staff and awesome service.
Jessica has been on point with everything and answers all my questions thoroughly. I highly recommend Ryan Miyashita’s Insurance Agency."
We responded:
"Thank you, Rosy! I'm happy to hear that you had a great experience with our team. Jessica is fantastic at making sure all questions are answered thoroughly. We appreciate your recommendation and support. Feel free to reach out if you need anything else!"
Profile photo of Rey T

Rey T

August 25, 2026

5  out of  5
rating by Rey T
"Yu Jung is quick to respond and always provides professional assistance"
We responded:
"Rey, thank you for taking the time to leave us a review! I'm happy to hear that Yu Jung has been quick and professional in assisting you. We appreciate your support!"
Profile photo of JianHao Chen

JianHao Chen

August 21, 2026

5  out of  5
rating by JianHao Chen
"感谢Yujung帮忙买车保险 一家人都找她 非常有耐心和热情 效率也非常快 . 而且很方便 很多事情通过电话就帮忙解决了。 感谢"
We responded:
"Thank you for your feedback, JianHao Chen! We're delighted to hear that Yujung provided patient and efficient service for you and your family. We're also pleased that we could resolve your issue over the phone, making things convenient for you. We are committed to providing high-quality service to our customers. Feel free to contact us if you need anything!"
Profile photo of Hong Liu

Hong Liu

August 18, 2026

5  out of  5
rating by Hong Liu
"在我购买房屋和车辆保险的过程中,这位保险顾问给了我非常好的帮助。她的服务耐心、周到、细致,认真解答我的每一个问题,也会根据我的实际情况帮我分析和选择合适的保险方案。整个办理过程非常顺利,让我觉得很安心。非常感谢她的专业和耐心服务,值得推荐!"
We responded:
"Thank you so much for your thoughtful review! We’re delighted to hear that you had such a positive experience. It’s wonderful to know that our team was able to provide patient, thorough, and personalized guidance throughout the process. We truly appreciate your trust and recommendation!"