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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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K Fitz Inspires

June 9, 2026

5  out of  5
rating by K Fitz Inspires
"I recently needed to transfer my insurance coverage from South Carolina to Hawaii, and the process could not have gone more smoothly. Jessica Lim provided outstanding customer service from start to finish. She responded quickly, handled all the details for me, and even helped lower my monthly payments. The entire transition was seamless, stress-free, and completed much faster than I expected. Jessica was professional, knowledgeable, and made sure everything was taken care of without any hassle on my end. If you’re looking for an insurance agent who is responsive, efficient, and genuinely works to help her clients, I highly recommend Jessica Lim and her team. I would absolutely work with them again."
We responded:
"Thank you! I'm really happy to hear that Jessica made your transition from South Carolina to Hawaii so smooth and stress-free. It's great to know she was able to assist with lowering your monthly payments as well. We appreciate your recommendation and look forward to helping you again in the future. Feel free to reach out if you need anything else!"
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ZeQuan Yang

June 8, 2026

5  out of  5
rating by ZeQuan Yang
"完美服务 中文沟通方便"
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Tina Cheng

June 5, 2026

5  out of  5
rating by Tina Cheng
"Hello this review specifically is for Jessica’s assistance in receiving home owners insurance. She was patient, kind, and extremely efficient. Whenever I had a question, or needed an adjustment, she was quick to respond, to find solutions and implement the changes. Thank you!"
We responded:
"Thank you, Tina! I'm really glad to hear that Jessica was able to assist you with your insurance needs. Her patience and efficiency are truly valued in our office. If you have any more questions or need further assistance, feel free to reach out!"
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Nobu

June 5, 2026

5  out of  5
rating by Nobu
"Great people. Great service. Kalani is very knowledgeable and very friendly"
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Paul “Aloha” Honolulu

June 4, 2026

5  out of  5
rating by Paul “Aloha” Honolulu
"申請了汽車和房屋保險 服務親切 講解清楚 主要會說中文"
We responded:
"Thank you for your feedback, Paul! We're glad to know that you are satisfied with our service and that our Chinese explanations were helpful to you. We always strive to provide clear and friendly service to our customers. Feel free to contact us if you have any other needs!"
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zhiyi ding

June 1, 2026

5  out of  5
rating by zhiyi ding
"服务非常专业,耐心解答了我所有关于车险的问题,并详细讲解了各项保障内容。整个投保过程高效顺利,没有任何压力,还帮我找到适合自己需求的保险方案。非常感谢,强烈推荐! ⭐⭐⭐⭐⭐"
We responded:
"Thank you for your wonderful review! We’re delighted to hear that you had a positive experience and that our team was able to answer all of your auto insurance questions while helping you find coverage that fits your needs. Providing professional service and making the insurance process simple and stress-free is always our goal. We truly appreciate your recommendation and look forward to assisting you again! "
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陈鹏

May 29, 2026

5  out of  5
rating by 陈鹏
"非常感谢Huang 小姐,真的很nice,很细心的解答各种问题!"
We responded:
"Peng Chen, thank you for your feedback! We're delighted that Ms. Huang was able to provide you with attentive and thoughtful service. We are always committed to offering the best assistance to our customers. If you need anything else, feel free to contact us at any time!"
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xiaoling wang

May 28, 2026

5  out of  5
rating by xiaoling wang
"我们在这个state farm公司买了车和房屋保险,这是一个不错的保险公司,服务很好,Yu jung huang女士非常专业,工作很仔细每个项目都会反复的审查好几遍,有耐心,态度非常好。"
We responded:
"Thank you for your feedback, Xiaoling! We are delighted that you are satisfied with our service. Yu Jung's professionalism and attention to detail are major strengths of our team. We are always committed to providing high-quality service to our customers. Thank you for your support!"
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Ka Ho Wu

May 27, 2026

5  out of  5
rating by Ka Ho Wu
"Very helpful"
We responded:
"Hey, there! Thank you for your kind words. We’re so happy to hear you had a helpful experience with our office and truly appreciate your support."
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AnnaCayte

May 26, 2026

5  out of  5
rating by AnnaCayte
"Jessica was awesome! Helped me out super quickly and efficiently and was so sweet!"
We responded:
"Hey, thank you for the 5 stars! I'm glad Jessica was able to assist you quickly and efficiently. We always aim to provide friendly and helpful service. Let us know if we can help with anything else!"
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Mark Joe Bumatay

May 23, 2026

5  out of  5
rating by Mark Joe Bumatay
"I spoke to Jessica.. she was very fast.. she is so so nice to talk to, very professional.. as a customer, I feel so comfortable talking to her. She really knows what she is doing."
We responded:
"Hey Mark Joe, thank you for taking the time to leave us a review! I'm glad to hear that Jessica made you feel comfortable and provided professional service. We always aim to make our customers feel at ease and well-informed. We appreciate your support!"
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Ki Hong

May 21, 2026

5  out of  5
rating by Ki Hong
"Yu Jung은 정말 잘알려주고 도움이됩니다. 에이전트 정말 잘 골랐습니다!"
We responded:
"Ki Hong, thank you for your valuable review! I'm also glad that Yu Jung was able to assist you. We appreciate you choosing our office, and please feel free to contact us anytime you need help!"
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Wang Kaikai

May 20, 2026

5  out of  5
rating by Wang Kaikai
"Yujung, 非常棒的保险代理人。 不管是房屋保险,还是车保险,都能够十分合理的帮我解决这些问题。 最满意的就是她的行动能力,能够非常及时的帮我处理我需要的事情或者临时需要的文件。非常满意在这边的服务。"
We responded:
"Thank you for your feedback, Wang Kaikai! We are delighted that Yujung was able to provide you with satisfactory service and promptly address your insurance needs. We are committed to offering high-quality service to every customer. Thank you for your support!"
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liqing He

May 15, 2026

5  out of  5
rating by liqing He
"服务很周到!细节都很详细的跟我们描述了!非常棒,体验很好!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience with us. Providing attentive service and taking the time to explain every detail clearly is very important to our team, so it means a lot to know that it made a positive impact. We truly appreciate your support and look forward to helping you again!"
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wen

May 13, 2026

5  out of  5
rating by wen
"YuJung的服务非好,并且很专业!解释的很清楚,给出非常专业的意见。人也非常友好,整个人流程下来很满意。"
We responded:
"Thank you for your feedback, Wen! I'm glad to hear that you are satisfied with YuJung's service. We are committed to providing professional and friendly service, and your satisfaction is our motivation. Feel free to contact us anytime, we're happy to assist you!"
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Chang Le

May 11, 2026

5  out of  5
rating by Chang Le
"Yu Jung的服务态度非常好,专业耐心。如果您有保险需求,我强烈推荐她给您和家人朋友们。"
We responded:
"Thank you for your feedback, Chang Le! We're delighted to hear that you are satisfied with Yu Jung's service. We are committed to providing professional and patient service to every customer. Feel free to contact us if you have any other questions or needs!"
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Alex Wang

May 8, 2026

5  out of  5
rating by Alex Wang
"YuJung Huang 非常专业,也特别有耐心!她帮我对比了不同保险方案,最后拿到了比 Progressive 更便宜、更合适的价格。整个过程回复很快,解释也非常清楚,让人很放心。强烈推荐给需要保险服务的人!"
We responded:
"Thank you for your feedback, Alex! We're delighted to hear that YuJung Huang's professionalism and patience provided you with a satisfying experience. It is our pleasure to help you find the right insurance plan. Thank you for your recommendation! If you have any other questions or need assistance, please feel free to let us know."
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Juan He

May 7, 2026

5  out of  5
rating by Juan He
"这次办理车险的体验非常好,特别感谢客服 Yu Jung!回复速度很快,非常专业也很有耐心,帮助我解决了很多问题。最重要的是有中文服务,沟通起来非常方便,让整个流程轻松很多。真的很感谢她细心又高效的服务,强烈推荐!"
We responded:
"Thank you for your feedback, Juan! I'm glad to know that you are satisfied with our service, especially with the help from Yu Jung. We are committed to providing professional and efficient service, and being able to communicate in Chinese certainly makes the process smoother. Thank you for your recommendation! If you have any other questions or need assistance, please feel free to let us know!"
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Emanuel Moniz-Hopeau

May 6, 2026

5  out of  5
rating by Emanuel Moniz-Hopeau
"Fast and great service super helpful and provided a lot of information."
We responded:
"Thank you, Emanuel! I'm happy you found our service fast and helpful. Providing detailed information is important to us, and I'm glad it made a difference for you. If you ever need anything else, feel free to reach out!"
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Daniel Liu

May 6, 2026

5  out of  5
rating by Daniel Liu
"有问题咨询时总能得到及时的回复,办事效率高,非常满意的体验。"
We responded:
"Thank you for your feedback, Daniel! We're delighted to know that you are satisfied with our service. We are always committed to providing efficient and timely service. Feel free to contact us if you have any other questions or needs!"
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Anthony Kaleiopu

May 6, 2026

5  out of  5
rating by Anthony Kaleiopu
"Jessica is awesome with the best customer service..... she needs a raise....."
We responded:
"Hey, Anthony! Thank you for sharing your experience and for recognizing the customer service you received from Jessica while helping with your auto coverage. "
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XO YANG

May 1, 2026

5  out of  5
rating by XO YANG
"Yu Jung Huang 的服務卓越非凡,專業表現出眾,以細緻貼心思慮周全守護著我們的美好生活,令人由衷敬佩與感謝!"
We responded:
"Thank you for your feedback, XO Yang! We are delighted to hear that the service provided by Yu Jung Huang met your satisfaction. We are always committed to offering attentive and thoughtful service to our customers. If you have any other needs or questions, please feel free to let us know! Thank you for choosing us!"
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何心星

May 1, 2026

5  out of  5
rating by 何心星
"很好,讲的是很清楚"
We responded:
"Thank you for your feedback, Hexinxing! I'm glad you're satisfied with our service and find our explanations clear. Feel free to contact us if you have any other questions or need assistance!"
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Kayla Dilda

May 1, 2026

5  out of  5
rating by Kayla Dilda
"I needed to find a new car insurance policy, and I’m so happy I connected with my agent, Jessica, here! She was incredibly helpful and made the process so easy. I’m not very familiar with car insurance policies, but she explained everything in a way that was easy to understand. I felt confident that I wasn’t just getting the best deal, but also the best coverage. I definitely recommend asking for Jessica to help with your insurance needs. I’ll absolutely be connecting with her again for any future policies I need."
We responded:
"Thank you, Kayla! I'm glad to hear that Jessica was able to assist you with finding the right insurance policy. It's wonderful that she made the process easy and clear for you. We appreciate your recommendation and look forward to helping you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Randy Low

April 30, 2026

5  out of  5
rating by Randy Low
"I had Yu Jung as my representative and had questions about life insurance as well as some questions about my current car insurance. She provides excellent service and is very knowledgeable about all the policies. I would give her 5 stars and would definitely use her again!"
We responded:
"Thank you, Randy! I'm glad to hear that Yu Jung provided you with excellent service and answered your questions about life and car insurance. We appreciate your feedback and look forward to assisting you again. Let us know if there's anything else we can help with!"