Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jenny Soukhaseum

Jenny Soukhaseum

June 24, 2026

5  out of  5
rating by Jenny Soukhaseum
"Jessica Lim was amazing! She was very professional and handled my auto insurance transfer with ease. She also answered all of my questions that I had about the policy and was very knowledgeable. I definitely would recommend her to friends and family. Thank you again!"
Profile photo of Chasen castilliano

Chasen castilliano

June 24, 2026

5  out of  5
rating by Chasen castilliano
"Worked with Jessica to get condo insurance setup and she was both professional and very responsive. Thank you!"
Profile photo of Jack Colitre

Jack Colitre

June 23, 2026

5  out of  5
rating by Jack Colitre
"Jessica was super helpful and answered all my questions!"
Profile photo of Michael Lopez

Michael Lopez

June 18, 2026

5  out of  5
rating by Michael Lopez
"Jessica, was very knowledgeable, she answers every questions about my home and car insurance, did a bundle insurance from them, a lot cheaper than the previous that insurance i had before, and heard some good things from my ohana's as well."
Profile photo of Randy D

Randy D

June 18, 2026

5  out of  5
rating by Randy D
"Great experience working with this team, especially Jessica. She has been awesome helping us transition our policies from VA. We have not had a bad experience with State Farm after years of being a dedicated USAA member."
Profile photo of kelsie maxwell

kelsie maxwell

June 18, 2026

5  out of  5
rating by kelsie maxwell
"Jessica is the best, she works quick, is very personable and got me a great deal! I recommend working with Jessica."
Profile photo of Chang Jennifer

Chang Jennifer

June 17, 2026

5  out of  5
rating by Chang Jennifer
"我的agent 是Yu Jung 是一位對保險內容非常專業人士,講解保險內容清楚易懂是一個值得信賴專業人士。"
Profile photo of Preston Naparan

Preston Naparan

June 11, 2026

5  out of  5
rating by Preston Naparan
"He was Very helpful and quick to get me going with what I needed. Highly recommend"
Profile photo of Jason

Jason

June 11, 2026

5  out of  5
rating by Jason
"Jessica was professional, quick, detailed, and cut my rates in half. Would highly recommend."
Profile photo of K Fitz Inspires

K Fitz Inspires

June 9, 2026

5  out of  5
rating by K Fitz Inspires
"I recently needed to transfer my insurance coverage from South Carolina to Hawaii, and the process could not have gone more smoothly. Jessica Lim provided outstanding customer service from start to finish. She responded quickly, handled all the details for me, and even helped lower my monthly payments.

The entire transition was seamless, stress-free, and completed much faster than I expected. Jessica was professional, knowledgeable, and made sure everything was taken care of without any hassle on my end.

If you’re looking for an insurance agent who is responsive, efficient, and genuinely works to help her clients, I highly recommend Jessica Lim and her team. I would absolutely work with them again."
We responded:
"Thank you! I'm really happy to hear that Jessica made your transition from South Carolina to Hawaii so smooth and stress-free. It's great to know she was able to assist with lowering your monthly payments as well. We appreciate your recommendation and look forward to helping you again in the future. Feel free to reach out if you need anything else!"
Profile photo of ZeQuan Yang

ZeQuan Yang

June 8, 2026

5  out of  5
rating by ZeQuan Yang
"完美服务 中文沟通方便"
We responded:
"Thank you for your kind review! We're so glad to hear you had a great experience and that being able to communicate in Chinese made the process more convenient for you. We truly appreciate your support and look forward to helping you again."
Profile photo of Tina Cheng

Tina Cheng

June 5, 2026

5  out of  5
rating by Tina Cheng
"Hello this review specifically is for Jessica’s assistance in receiving home owners insurance. She was patient, kind, and extremely efficient. Whenever I had a question, or needed an adjustment, she was quick to respond, to find solutions and implement the changes. Thank you!"
We responded:
"Thank you, Tina! I'm really glad to hear that Jessica was able to assist you with your insurance needs. Her patience and efficiency are truly valued in our office. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Nobu

Nobu

June 5, 2026

5  out of  5
rating by Nobu
"Great people. Great service. Kalani is very knowledgeable and very friendly"
Profile photo of Paul “Aloha” Honolulu

Paul “Aloha” Honolulu

June 4, 2026

5  out of  5
rating by Paul “Aloha” Honolulu
"申請了汽車和房屋保險 服務親切 講解清楚 主要會說中文"
We responded:
"Thank you for your feedback, Paul! We're glad to know that you are satisfied with our service and that our Chinese explanations were helpful to you. We always strive to provide clear and friendly service to our customers. Feel free to contact us if you have any other needs!"
Profile photo of zhiyi ding

zhiyi ding

June 1, 2026

5  out of  5
rating by zhiyi ding
"服务非常专业,耐心解答了我所有关于车险的问题,并详细讲解了各项保障内容。整个投保过程高效顺利,没有任何压力,还帮我找到适合自己需求的保险方案。非常感谢,强烈推荐! ⭐⭐⭐⭐⭐"
We responded:
"Thank you for your wonderful review! We’re delighted to hear that you had a positive experience and that our team was able to answer all of your auto insurance questions while helping you find coverage that fits your needs. Providing professional service and making the insurance process simple and stress-free is always our goal. We truly appreciate your recommendation and look forward to assisting you again! "
Profile photo of 陈鹏

陈鹏

May 29, 2026

5  out of  5
rating by 陈鹏
"非常感谢Huang 小姐,真的很nice,很细心的解答各种问题!"
We responded:
"Peng Chen, thank you for your feedback! We're delighted that Ms. Huang was able to provide you with attentive and thoughtful service. We are always committed to offering the best assistance to our customers. If you need anything else, feel free to contact us at any time!"
Profile photo of xiaoling wang

xiaoling wang

May 28, 2026

5  out of  5
rating by xiaoling wang
"我们在这个state farm公司买了车和房屋保险,这是一个不错的保险公司,服务很好,Yu jung huang女士非常专业,工作很仔细每个项目都会反复的审查好几遍,有耐心,态度非常好。"
We responded:
"Thank you for your feedback, Xiaoling! We are delighted that you are satisfied with our service. Yu Jung's professionalism and attention to detail are major strengths of our team. We are always committed to providing high-quality service to our customers. Thank you for your support!"
Profile photo of Ka Ho Wu

Ka Ho Wu

May 27, 2026

5  out of  5
rating by Ka Ho Wu
"Very helpful"
We responded:
"Hey, there! Thank you for your kind words. We’re so happy to hear you had a helpful experience with our office and truly appreciate your support."
Profile photo of AnnaCayte

AnnaCayte

May 26, 2026

5  out of  5
rating by AnnaCayte
"Jessica was awesome! Helped me out super quickly and efficiently and was so sweet!"
We responded:
"Hey, thank you for the 5 stars! I'm glad Jessica was able to assist you quickly and efficiently. We always aim to provide friendly and helpful service. Let us know if we can help with anything else!"
Profile photo of Mark Joe Bumatay

Mark Joe Bumatay

May 23, 2026

5  out of  5
rating by Mark Joe Bumatay
"I spoke to Jessica.. she was very fast.. she is so so nice to talk to, very professional.. as a customer, I feel so comfortable talking to her. She really knows what she is doing."
Profile photo of Ki Hong

Ki Hong

May 21, 2026

5  out of  5
rating by Ki Hong
"Yu Jung은 정말 잘알려주고 도움이됩니다. 에이전트 정말 잘 골랐습니다!"
Profile photo of Wang Kaikai

Wang Kaikai

May 20, 2026

5  out of  5
rating by Wang Kaikai
"Yujung, 非常棒的保险代理人。 不管是房屋保险,还是车保险,都能够十分合理的帮我解决这些问题。 最满意的就是她的行动能力,能够非常及时的帮我处理我需要的事情或者临时需要的文件。非常满意在这边的服务。"
Profile photo of liqing He

liqing He

May 15, 2026

5  out of  5
rating by liqing He
"服务很周到!细节都很详细的跟我们描述了!非常棒,体验很好!"
Profile photo of wen

wen

May 13, 2026

5  out of  5
rating by wen
"YuJung的服务非好,并且很专业!解释的很清楚,给出非常专业的意见。人也非常友好,整个人流程下来很满意。"
Profile photo of Chang Le

Chang Le

May 11, 2026

5  out of  5
rating by Chang Le
"Yu Jung的服务态度非常好,专业耐心。如果您有保险需求,我强烈推荐她给您和家人朋友们。"