Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Valerie Ranon

Valerie Ranon

January 30, 2026

5  out of  5
rating by Valerie Ranon
"Jessica is an awesome agent, very friendly and helpful. She answered all my questions and was very patient! I highly recommend her too everyone I kbow. Thank you again Jessica!"
We responded:
"Valerie, thank you for sharing your experience! I'm happy to hear that Jessica provided you with such friendly and helpful service. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Marnie Kaleleiki

Marnie Kaleleiki

January 30, 2026

5  out of  5
rating by Marnie Kaleleiki
"Jessica was awesome! Thank you Jessica!"
We responded:
"Thank you, Marnie! I'm happy to hear that Jessica provided you with such great service. Our team is dedicated to making sure you have a positive experience. Let us know if there's anything else we can do for you!"
Profile photo of Genesis Lutu

Genesis Lutu

January 17, 2026

5  out of  5
rating by Genesis Lutu
"Jessica was great and a pleasure to work with. Very helpful, humorous and very efficient."
We responded:
"Thank you, Genesis! I'm happy to hear that Jessica made your experience enjoyable and efficient. We appreciate your feedback and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Ping Lin

Ping Lin

January 13, 2026

5  out of  5
rating by Ping Lin
"Yu Jung 介绍的非常清楚也特别有耐心有问题不懂或者不清楚她也很有耐心给你解释,感受特别好"
We responded:
"Thank you for your feedback, Ping Lin! We're delighted to hear that Yu Jung provided you with clear and patient service. We are committed to offering the best experience to every customer. Feel free to contact us if you have any other questions or need assistance!"
Profile photo of Kathleen Bance

Kathleen Bance

January 10, 2026

5  out of  5
rating by Kathleen Bance
"The entire staff of State Farm were extremely helpful, and made sure I completely understood everything about all my options. As well as my policy. I highly recommend State Farm Thank you Kalani Yoza. Sincerely, Kathleen"
We responded:
"Thank you, Kathleen! I'm happy to hear that our team, especially Kalani, was able to assist you effectively and ensure you understood your options and policy. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Willie Tallett

Willie Tallett

January 8, 2026

5  out of  5
rating by Willie Tallett
"#1"
We responded:
"Thank you, Willie! I'm happy you had a positive experience with our office. We appreciate your support and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Quinton Wu

Quinton Wu

December 24, 2025

5  out of  5
rating by Quinton Wu
"Awesome agency. Got a quote and coverage in less than 15 minutes. Their team is exceptional at their work. Excellent communication, customer service, and processes. Jessica helped me out that day and she was personable, efficient, and patient. Can't say enough good things about the team here."
We responded:
"Thank you, Quinton! I'm happy to hear that you had such a positive experience with our team. Jessica and everyone here strive to provide efficient and friendly service. If you need anything else, feel free to reach out!"
Profile photo of Glenn Ishihara

Glenn Ishihara

December 22, 2025

5  out of  5
rating by Glenn Ishihara
"Brett in ryan'e office was super responsive and went the extra step to make transitioning a vehicle policy from the mainland to the office here in hawaii when the safety check people needed a hawaii policy!!!"
We responded:
"Thank you, Glenn! I'm happy to hear that Brett was able to assist you with your policy transition. Our team is committed to providing responsive and thorough service. If there's anything else we can do for you, just let us know!"
Profile photo of Pina Colada

Pina Colada

December 19, 2025

5  out of  5
rating by Pina Colada
"Jessica replied quick and I truly appreciated the excellent customer service. Statefarm doesn’t have online quoting but replies were incredibly swift. Team member contacted based on my contact preference and accomplished my request. Made the the process real simple. Thank you Jessica for your professionalism."
We responded:
"Thank you! I'm happy to hear that Jessica provided you with excellent service and made the process simple for you. We always aim to respond swiftly and accommodate your preferences. If you need anything else, feel free to reach out!"
Profile photo of Dang Quyen

Dang Quyen

December 16, 2025

5  out of  5
rating by Dang Quyen
"Yu Jung Huang là một manager tốt ở công ty , thanks u so much"
We responded:
"Cảm ơn bạn, Quyen! Tôi rất vui khi biết Yu Jung Huang đã mang lại trải nghiệm tốt cho bạn. Chúng tôi luôn nỗ lực để cung cấp dịch vụ tốt nhất. Nếu bạn cần hỗ trợ thêm, đừng ngần ngại liên hệ với chúng tôi nhé!"
Profile photo of Edwin Rodriguez

Edwin Rodriguez

December 10, 2025

5  out of  5
rating by Edwin Rodriguez
"Good agent I’m in good hands"
We responded:
"Thank you, Edwin! I'm happy to know you feel in good hands with our service. If you ever need anything else, feel free to reach out!"
Profile photo of Justin P

Justin P

December 10, 2025

5  out of  5
rating by Justin P
"Jessica Lim was amazing! She made getting my auto insurance super easy and stress-free. She explained everything clearly, found me a great rate, and was friendly throughout the whole process. Highly reccomend working with her."
We responded:
"Thank you, Justin P, for your wonderful feedback! I'm so happy to hear that Jessica made your experience easy and stress-free. Our team is dedicated to providing clear and friendly service, and it's great to know Jessica delivered that for you. If you need anything else, feel free to reach out!"
Profile photo of Royal T

Royal T

December 4, 2025

5  out of  5
rating by Royal T
"He was really great to talk to. Very informative with explaining on the different insurance plans!"
We responded:
"Thank you! I'm happy you found our conversation informative and engaging. Providing clear explanations about our insurance plans is important to us. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Jiewen Ruan

Jiewen Ruan

November 21, 2025

5  out of  5
rating by Jiewen Ruan
"Yu Jung ,汽车保险,服务态度很好,内容解释清楚"
We responded:
"谢谢你的反馈,Jiewen!我很高兴听到Yu Jung为您提供了优质的服务,并且解释得很清楚。我们始终致力于为客户提供最好的体验!如果您有任何其他问题或需要帮助,请随时告诉我们。"
Profile photo of Ken Kobayashi

Ken Kobayashi

November 20, 2025

5  out of  5
rating by Ken Kobayashi
"They were incredibly kind and patient. I am extremely impressed with their responsiveness and fast communication. I feel at ease knowing that if I ever got into an accident and need to reach out to them, I would be able to do so. Very professional office, they seem to be on top of everything they do. Would highly recommend them for your insurance needs. Thanks to Brett and Tristan for all of the help you guys gave, I am really grateful"
We responded:
"Thank you, Ken, for your wonderful feedback! I'm happy to hear that Brett and Tristan were able to assist you so effectively. It's great to know you feel confident in reaching out to us whenever needed. We appreciate your recommendation and are always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Clara Saavedra

Clara Saavedra

November 19, 2025

5  out of  5
rating by Clara Saavedra
"Jessica, the agent that helped me was amazing very efficient. She helped me within a 35 minutes. We definitely need more people like her working in a industry that is very difficult thank you Jessica for all your help"
We responded:
"Thank you for your review, Clara! I'm happy to hear that Jessica provided you with efficient service. We agree that having dedicated team members like her makes a big difference. If you ever need anything else, feel free to reach out!"
Profile photo of Jared

Jared

November 13, 2025

5  out of  5
rating by Jared
"Aspen made things quick and easy!"
We responded:
"Thank you, Jared! I'm glad to hear that Aspen made your experience quick and easy. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
Profile photo of 郑真真

郑真真

November 12, 2025

5  out of  5
rating by 郑真真
"Yu Jung 在关于询问有关车保险方面的问题,真的很有耐心,很负责任,车保险的报价也很实惠,我很满意。"
We responded:
"Thank you so much for your kind words! We’re so glad to hear that Yu Jung was able to assist you with your auto insurance questions with patience and care. It’s wonderful to know you’re happy with the service and the quote you received. We truly appreciate your feedback and your trust in us!"
Profile photo of Isabella Balicanta

Isabella Balicanta

October 30, 2025

5  out of  5
rating by Isabella Balicanta
"Brett M. at State Farm was very helpful and got me insured. He also gave me information I didn’t know about and helped me understand to policies clearly. Thank you so much."
We responded:
"Thank you, Isabella! I'm happy to hear that Brett was able to assist you effectively and provide valuable information. Our team is committed to ensuring you have a clear understanding of your policies. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Matthew Doyley

Matthew Doyley

October 30, 2025

5  out of  5
rating by Matthew Doyley
"Jessica Lim was great in assisting my family with auto insurance. It was quick and easy unlike other insurances."
We responded:
"Matthew, thank you for your review! I'm glad Jessica was able to assist your family efficiently with your auto insurance. If there's anything else we can help with, feel free to reach out!"
Profile photo of Hongge

Hongge

October 27, 2025

5  out of  5
rating by Hongge
"服务很好,保险有中文服务很好,方便"
We responded:
"Thank you so much for your kind review! We’re happy to hear you had a great experience and found our Chinese-language service helpful and convenient. We truly appreciate your support!"
Profile photo of LB

LB

October 23, 2025

5  out of  5
rating by LB
"We really appreciated the patience and experience Jessica provided us. She was efficient, but thorough. When she said she was going to do something she did it in a timely manner. Thank you Jessica for being such a friendly agent!!!"
We responded:
"Thank you! I'm happy to hear that Jessica's patience and experience made a positive impact on your experience. Her dedication to providing efficient and thorough service is something we truly value. We appreciate your feedback and look forward to assisting you with any future needs!"
Profile photo of ianne Lorenzo

ianne Lorenzo

October 21, 2025

5  out of  5
rating by ianne Lorenzo
"⭐️⭐️⭐️⭐️⭐️⭐️ (Beyond 5 Stars!) Ryan went above and beyond in assisting and accommodating me in getting my two cars insured. He was professional, responsive, and truly cared about helping me find the right coverage. While other insurance companies didn’t even bother to entertain my inquiry or showed no business interest, Ryan made the process smooth and stress-free. He even showed genuine empathy and understanding toward someone like me who’s been facing quite a few challenges this year. I’m truly grateful for his help — highly recommended!"
We responded:
"Thank you so much, Ianne! I'm really happy to hear that Ryan was able to make the insurance process smooth and stress-free for you. It's wonderful to know that his professionalism and empathy made a difference during a challenging time. If you ever need further assistance or have any questions, feel free to reach out. Thanks for recommending us!"
Profile photo of Faith Kaupu

Faith Kaupu

October 21, 2025

5  out of  5
rating by Faith Kaupu
"Exceptional customer service! Tristin is professional, personable, and completely knowledgeable! Presents information quickly and accurately!"
We responded:
"Faith, thank you for your wonderful feedback! I'm happy to hear that Tristin provided you with such professional and personable service. Our team is dedicated to delivering quick and accurate information. Let us know if there's anything else we can assist you with!"
Profile photo of Ethelle Ganac

Ethelle Ganac

October 17, 2025

5  out of  5
rating by Ethelle Ganac
"Jessica was so easy to work with and she was able to give us the best rate for our rental properties and our homeowners insurance! Will definitely recommend! 10/10!"
We responded:
"Thank you, Ethelle! I'm glad to hear that Jessica made the process smooth and found great rates for your insurance needs. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"