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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kaila Acbay

September 5, 2025

5  out of  5
rating by Kaila Acbay
"got car insurance from this state farm. transferring mainland insurance to oahu and Jessica was a great help. She was so sweet, patient, helpful, and very competent. things were pretty smooth when she was helping out!!"
We responded:
"Thank you for your review, Kaila! I'm happy to hear that Jessica was able to assist you with your insurance transfer smoothly. Our team is dedicated to providing helpful and patient service, and it's great to know Jessica delivered on that. If you need anything else, feel free to reach out!"
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Eric Wee

September 4, 2025

5  out of  5
rating by Eric Wee
"Kalani Y. provided excellent and efficient service in transferring an auto insurance policy from California to Hawai’i. He was professional, knowledgeable, and friendly—-and he represents the best of the State Farm brand and its high quality of products and services."
We responded:
"Thank you, Eric! I'm happy to hear that Kalani delivered such excellent service during your policy transfer. Our team takes pride in providing professional and friendly assistance, and it's great to know Kalani exemplified this. If you need anything else, feel free to reach out!"
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Shannon Bailey

August 28, 2025

5  out of  5
rating by Shannon Bailey
"Kalani is very helpful n knowledgeable. Answered all my questions and concerns"
We responded:
"Thank you, Shannon! I'm happy to hear that Kalani was able to assist you with all your questions and concerns. Our team is dedicated to providing knowledgeable and helpful service. If you need anything else, feel free to reach out!"
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Eric Chamberlain

August 27, 2025

5  out of  5
rating by Eric Chamberlain
"I worked with Kalani to get quotes for multiple policies and he was wonderful. Patient, professional, responsive, and ultimately helpful and trustworthy. Highly recommend working with him and his team!"
We responded:
"Eric, thank you for your fantastic feedback! I'm delighted to hear that Kalani provided such a positive experience while assisting you with your insurance needs. We appreciate your recommendation and are here to help with anything else you might need. Thanks for choosing us!"
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Rudy

August 26, 2025

5  out of  5
rating by Rudy
"I’d like to thank Brett for making it an easy and smooth process to get the best deal on my car insurance. Mahalo!"
We responded:
"Rudy, thank you for your feedback! I'm happy to hear Brett made the process easy and smooth for you. We appreciate your trust in us for your car insurance needs. If you have any more questions or need assistance, feel free to reach out!"
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Andrei Tomutiu

August 26, 2025

5  out of  5
rating by Andrei Tomutiu
"Kalani was extremely helpful, absolutely brilliant, called him 3 times within an hour with questions and solved it very quickly each time. Thank you!"
We responded:
"Thank you, Andrei! I'm happy to hear that Kalani was able to assist you so effectively. Our team is dedicated to providing quick and helpful service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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shawn ohashi

August 21, 2025

5  out of  5
rating by shawn ohashi
"Love these guys. Especially Jessica Lim, she has been so helpful and patient with my million questions. Never had such a positive and friendly experience with an insurance company. It really felt like I was talking with a friend"
We responded:
"Thank you, Shawn! I'm happy to hear about your positive experience with our team, especially with Jessica. We strive to make every interaction feel friendly and supportive. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
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Stefy Matsumura

August 20, 2025

5  out of  5
rating by Stefy Matsumura
"Bret at State Farm was absolutely one of the best agent I ever dealt with. I was in a predicament that required prompt assistance and in few minutes he change my day from extremely stressful to pleasantly "problem solved". And it took only few minutes. I highly recommend State Farm and it's amazing staff. Thanks Bret."
We responded:
"Thank you for your review, Stefy! I'm so happy to hear that Bret was able to assist you promptly and turn your day around. Our team takes pride in providing excellent service, and it's wonderful to know we made a difference for you. If you ever need anything else, feel free to reach out!"
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Nehemiah Fellezs

August 19, 2025

5  out of  5
rating by Nehemiah Fellezs
"Yu Jung was very nice, patient and informative. I didn’t have all my information together and the process was still very simple and she was very helpful."
We responded:
"Nehemiah, thank you for your wonderful feedback! I'm happy to hear that Yu was able to assist you with patience and clarity. We strive to make the process as smooth as possible for everyone. If you need anything else, feel free to reach out!"
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Fred Salassa

August 19, 2025

5  out of  5
rating by Fred Salassa
"Brett was very attentive to my request got back to me in a very quickly in the situation that other Insurance companies were dragging their feet on!"
We responded:
"Thank you, Fred! I'm delighted to hear that Brett was able to assist you promptly, especially when you needed it most. Our team is dedicated to providing efficient service, and it's great to know Brett delivered on that. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Blake Williams

August 7, 2025

5  out of  5
rating by Blake Williams
"Great response time and turnaround from Jessica in helping us get a policy set up for our home. Really appreciated her clear explanations about hurricane insurance and menu of options available to us!"
We responded:
"Thank you, Blake! I'm happy to hear that Jessica was able to assist you effectively with setting up your policy. It's wonderful that her explanations about hurricane insurance and the available options were helpful. If you have any more questions or need further assistance, feel free to reach out anytime!"
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lustin jams

August 6, 2025

5  out of  5
rating by lustin jams
"Very responsive and understanding."
We responded:
"Thank you, Lustin! I'm happy to know you found our team responsive and understanding. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jaclyn Asure

August 5, 2025

5  out of  5
rating by Jaclyn Asure
"As always they are helpful and diligent"
We responded:
"Thank you, Jaclyn! I'm happy to know that you find our team helpful and diligent. We’re committed to providing the best service possible. Let us know if there's anything else we can assist you with!"
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Georgia Raff

August 2, 2025

5  out of  5
rating by Georgia Raff
"I needed to switch from a homeowner's policy to a landlord policy. Brett at Ryan Miyashita's made it simple. He was professional and explained everything. He got right back to me with the quote and it was significantly less than the other company that I just cancelled my policy with. In addition, I liked that I could directly talk to someone without going through an annoying series of "push this number" prompts. I would highly recommend this State Farm Agency"
We responded:
"Thank you, Georgia! I'm happy to hear that Brett was able to assist you with switching to a different policy and that you found the process straightforward. It's great that you appreciated the direct communication without automated prompts. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Justin Hoover

August 1, 2025

5  out of  5
rating by Justin Hoover
"Brett Medley was incredibly kind and helpful with guiding me through coverages, and even brought up things that I never would have thought of. Happy I trusted such a wonderful young man! Looking forward to having an insurance guy for life!"
We responded:
"Thank you, Justin! I'm glad to hear that Brett was able to assist you so effectively and provide valuable insights. It's wonderful to know you feel confident in having us as your insurance partner. If you ever need anything else, just let us know!"
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George Shishido

July 30, 2025

5  out of  5
rating by George Shishido
"Agent Brett was a God send! He amazed us in his professional approach and expediency. Everything that he spoke of was exactly what we wanted to hear. If this world had 10 more of him, it would definitely be a better place for all. It was the most pleasant and productive meeting that we could ever hope for. Thank You BRETT for all that you do as we are profoundly grateful."
We responded:
"Thank you, George, for your wonderful feedback! I'm delighted to hear that Brett provided such a positive experience for you. We’re grateful to have him on our team, and your kind words mean a lot to us. If you need anything else, feel free to reach out!"
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Wave Action management

July 29, 2025

5  out of  5
rating by Wave Action management
"Great experience, Brett and the team are amazing, would highly recommend!"
We responded:
"Thank you! I'm happy to hear that Brett and the team provided you with such a great experience. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Ray Tiger

July 28, 2025

5  out of  5
rating by Ray Tiger
"I am very, very satisfied with Brett Medley at State Farm. He got me a terrific price on my Homeowners policy. It was a better policy than the one I had previously for much less money. He listened to what I had to say and my concerns, and he was very patient with me. I highly recommend him and State Farm."
We responded:
"Thank you for your review, Ray! I'm happy to hear that Brett was able to assist you with your policy and provide a great price. It's wonderful that he listened to your concerns and was patient throughout the process. We appreciate your recommendation and are here if you need anything else!"
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Isaac Campbell

July 28, 2025

5  out of  5
rating by Isaac Campbell
"Efficient"
We responded:
"Thank you, Isaac! I'm happy you found our service efficient. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
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Carla Barro

July 24, 2025

5  out of  5
rating by Carla Barro
"Brett did a awesome job By helping get coverage he was very helpful"
We responded:
"Thank you for your review, Carla! I'm happy to hear that Brett was able to assist you effectively with your coverage. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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Glenn Arakaki

July 16, 2025

5  out of  5
rating by Glenn Arakaki
"Kalani was very helpful and saved me money"
We responded:
"Thank you for your review, Glenn! I'm happy to hear that Kalani was able to assist you and help you save money. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Donna Kojima

July 15, 2025

5  out of  5
rating by Donna Kojima
"Brett is top notch! He delivers excellent customer service and communicates with clarity and professionalism! Mahalo !!"
We responded:
"Thank you for your review, Donna! I'm happy to hear that Brett provided you with excellent service and clear communication. Your feedback means a lot to us. If you need anything else, feel free to reach out!"
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coefficientc

July 15, 2025

5  out of  5
rating by coefficientc
"Efficient"
We responded:
"Thank you! I'm happy you found our service efficient. If you ever need anything else, feel free to reach out!"
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jayjay sikal

July 15, 2025

5  out of  5
rating by jayjay sikal
"Highly recommended to my family and friends. Kalani was very professional, if I was to rate him on a scale of 1-10 I would give him a 11. Mahalo nui for going above and beyond."
We responded:
"Hey Jayjay, Thanks a lot for the awesome review! I'm really glad Kalani could provide such professional service. We appreciate your recommendation to your family and friends. Mahalo nui for your kind words! If you ever need anything else, we're here to help. - Ryan Miyashita - State Farm Insurance Agent, Honolulu, HI"
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Jason Unold

July 12, 2025

5  out of  5
rating by Jason Unold
"Jessica was awesome to work with — super pleasant, extremely helpful, and had everything sent over to me quickly without me needing to follow up. She made the whole process easy and clear. Definitely appreciate the professionalism and prompt service. Solid experience all around."
We responded:
"Thank you for your review, Jason! I'm happy to hear that Jessica provided you with such a pleasant and efficient experience. We always aim to make the process as smooth and clear as possible for our customers. If you ever need anything else, feel free to reach out!"